ResiLink (“we:, “our”, “us”) or its website https://www.resilink.in and its mobile application Resilink (together called the “Website”) is owned and operated by Sankara Software Services Private Limited,a company incorporated in India under the Companies Act, 1956 (“Company”). The company is engaged in the business of developing software products and rendering support and services, may collect, use, disclose information from you, through your use of the Website and use our services, in accordance with applicable Indian laws including the Information Technology Act, 2000 and its amendments. Resilink is committed to protecting your privacy and this Privacy Policy outlines the privacy practices in respect of collection, use and safeguard of your personal information.
COLLECTION OF INFORMATION
Information We Collect We may collect the following types of personal and non-personal information: Personal Information: Name, email address, phone number Location and IP address Payment details (if applicable) Any other information you voluntarily provide Non-Personal Information: Browser type, device information Pages visited, time spent, and usage patterns Cookies and similar technologies
Purpose of Collection
We collect and use your information for the following purposes: To provide and improve our services To personalize your experience To process transactions and send confirmations To communicate updates, offers, and support To comply with legal obligations
Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Sharing of Information
We do not sell your personal information. We may share it with: Service providers and partners under confidentiality agreements. Government authorities when required by law. Third parties in case of merger, acquisition, or asset sale. Partnering with consulting companies that provide specific services when required, under confidentiality agreements. Third Party service providers who target advertisements such as Google and Yahoo as examples to display ResiLink advertisements and notifications on website through banners or by advertisements, based on your past preferences and visit on that website or use of its services.The Company does not allow any unauthorized persons or organization to use any information that the Company may collect from you through this Website. This Website may contain links which may lead you to other Websites. Please note that once you leave the Company’s Website you will be subjected to the privacy policy of the other Website. The linked websites are not necessarily under the control of the Company. Please be aware that the Company is not responsible for the privacy practices of such other sites. The Company encourages you to read the privacy policies of each and every website that collects Personal Information. If you decide to access any of the third-party sites linked to the Website, you do this entirely at your own risk. Any links to any partner of the Company should be the responsibility of the linking party, and the Company will not be responsible for notification of any change in name or location of any information on the Website. We may further disclose your Personal Information to such third parties to whom we have transferred our rights and duties under any agreement entered into with such third parties and may also disclose your Personal Information to any of our affiliates, subsidiaries or related entities.
International Transfers
If your data is transferred outside India, we ensure that adequate safeguards are in place in accordance with applicable data protection laws.
Security of Information
Resilink is committed to safeguarding your personal information. We have implemented appropriate technical, administrative, and managerial measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Purpose-Driven Processing: We process personal information only in ways that are compatible with and relevant to the purpose for which it was collected or authorized by you. User Access and Control: You have the right to access your personal information stored on our platform and to correct, amend, or delete any inaccurate data. Data Integrity and Protection: We use commercially reasonable precautions to maintain the integrity and security of your information against loss, theft, unauthorized access, disclosure, reproduction, use, or amendment. Cross-Border Data Transfers: Your information may be transferred to, stored, and processed in locations within or outside India. By submitting your data on our website, you consent to such transfers. We take steps we consider reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. Internet Transmission Risks: While we strive to protect your data, you acknowledge the inherent risks of data transmission over the internet. Use of the website is at your own risk. Resilink is not liable for any unauthorized access, errors in transmission, or acts beyond our reasonable control. Breach Notification: If we become aware of any breach of your personal data, we will promptly notify you and take appropriate remedial actions to the best of our ability.
Data Retention
Resilink will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and as permitted under applicable Indian laws. If you wish to cancel your account or request that we stop using your information to provide services, please contact us at [Insert Contact Email]. Even after account termination, we may retain your personal information to: Comply with legal and regulatory obligations Resolve disputes Complete account cancellation activities Investigate or prevent fraud and misuse Enforce our agreements Fulfill other legitimate business purposes
Right to Withdraw Consent
Your consent for the collection, use, and disclosure of personal information remains valid until withdrawn in writing. You may withdraw your consent at any time by: Contacting us at shanthini@resilink.in Using the account settings or privacy controls available on the website Upon receiving your request, we will: Cease processing the relevant personal information, unless we have other lawful grounds to continue Respond within a reasonable timeframe Please note that withdrawal of consent may affect your ability to access certain services or features.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Your Rights
Your Rights As a user in India, you have the right to: Access and review your personal data Request correction or deletion Withdraw consent at any time Lodge complaints with relevant authorities To exercise these rights, contact us at: Soundhara Sarathkumar Data Protection Officer DPO@Reslink.in
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. The protection and security of your personal information is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet. By using our Services and the Website or by otherwise giving us your information, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use. If you do not agree to this Privacy Policy, do not subscribe to the Services, use the Website or give us any of your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact: Resilink Privacy Team Shanthini Anand Privacy@resilink.in 12 A Tansi Nagar, Off 80 Feet Velachery-Taramani Link Rd, Chennai Tel: +91 xxxxxxxxxx